Contact Us at +1 (786) 329-9021

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Common questions about hiring a Pass The Task Virtual Assistant

What kind of tasks can a virtual assistant from Pass the Task handle?

Our VAs are trained to support calendar management, appointment scheduling, customer service, CRM handling, lead follow-ups, administrative support, and more. We specialize in the real estate industry and adapt to each agent’s or team’s unique workflow.

How are the virtual assistants selected?

We have a thorough vetting process that evaluates technical skills, real estate experience, bilingual communication, and overall professionalism. We only work with highly qualified assistants committed to excellence.

What’s the difference between hiring a freelancer and working with Pass the Task?

At Pass the Task, we go beyond matchmaking. We provide ongoing support, performance monitoring, replacement options if needed, and a professional structure that ensures reliability and consistency.

Do you offer support in multiple languages?

Yes, all of our virtual assistants are bilingual in English and Spanish, allowing them to communicate clearly and effectively with diverse clients and markets.

What’s the process to get started?

It’s simple. Book a call with our team, tell us about your needs, and we’ll match you with a VA who fits your work style. We handle the onboarding process so you can stay focused on your business.

What if no candidates are selected?

We typically present two strong candidates during the first round of interviews, and we’ve had great success with placements at that stage. However, if neither candidate is the right fit, we’re happy to arrange a second round of interviews until we find the best match for your needs.

Can the work schedule be changed as needed?

If you need to adjust your VA’s work schedule after starting, we’ll do our best to accommodate that. If your current VA has availability during the new shift, the transition can be seamless. However, because our VAs are full-time, they may have another client during their other shift. In that case, we’ll help you transition to another VA whose availability aligns with your updated schedule.

FOLLOW US

© 2025 Pass the Task. All rights reserved.